First Responder-Led Security Services
Hospital Security & Emergency Response
Hospitals run on precision and compassion—and security underpins both. After the October 2023 ransomware attack that disrupted five Ontario hospitals, Flex Point Security provides trauma-informed, compliant protection that controls access, prevents workplace violence, and supports rapid code response so care continues without disruption.
Our Services
- Patient & visitor access management
- Visitor screening & badging
- Sensitive-area patrols (ER, pharmacies, maternity)
- Incident de-escalation & emergency response
- After-hours coverage & rapid alarm response
Our Approach
- Maintain a discreet presence in clinical & public areas
- Respond quickly to code alerts & lockdowns
- Coordinate seamlessly with hospital leadership & policies
- Ensure clear reporting for compliance & continuity of care
- Provide trauma-informed, compassionate guards
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Speak with a member of our Team today to create a tailored security plan.
What Our Customers Are Saying
Flex Point has always been responsive and adaptive to our ever-changing requirements and constantly remained professional and dedicated, ensuring that our property and people are always protected.
I wanted to take a moment to express my sincere gratitude to the entire security team for your outstanding support during our event. We truly appreciate the dedication and professionalism shown by the team. Your responsiveness and efforts in working with the tenants were over and beyond.
Flex Point has consistently met our scheduling requirements and has maintained flexibility to suit changing situations. Their security staff have all been professional, courteous and fully responsive to the needs of our field crews.
The aspect that sets Flex Point Security apart is the attention paid to detail by the management team and staff. Someone is always available whenever I call, and can address the issue immediately.
Flex Point Security provides exceptional service, and always responds quickly to any security concerns that we have. Whether it’s a routine check or an urgent situation, they are incredibly fast, thorough, and reliable.
Flex Point Security guards are professional, helpful and deliver an overall amazing experience. By the end of the first call, I felt very confident that my business was going to be secure for the times I could not be there myself.
Flex Point has consistently met our scheduling requirements and has maintained flexibility to suit changing situations. Their guards have all been professional, courteous and fully response to the needs of our field crews.
Flex Point has been very responsive and accommodating with last minute changes and requests. Overall, we have been very happy with our experience with Flex Point and look forward to continued service with them!
Flex Point Security’s team of security professionals are exceptionally dedicated to their work. They are always punctual, courteous, and are proactive in identifying and addressing potential security issues before they escalate.
Flex Point Security has been in constant communication with our management team openly listening to feedback and adjusting their company’s services to suit our individual store needs.